What We Collect and Why We Collect It
When you register on tren99, we collect the information you provide directly — your name, email address, date of birth and contact details. When you fund your account using DANA, OVO or GoPay, we record the transaction reference, wallet identifier and deposit amount so we can
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match your balance accurately and process any withdrawal request against the same wallet. We do not store your full wallet PIN or bank credentials; those stay inside your payment app. We also collect device and session data — your IP address, browser type and pages visited
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— to keep your account secure and to detect unusual access patterns, such as a login attempt from an unrecognised device. Players in Surabaya and across Indonesia who use mobile access will find that session data helps us serve the lobby faster on repeat visits. Retention
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periods depend on regulatory requirements in your eligible region; we hold account data for as long as your account remains active and for a period afterward as required by applicable law. All data handling depends on local law and is applied only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.