Verifying Your tren99 Account
Account verification is how we make sure your funds stay yours. When you submit a withdrawal for the first time, or when your account reaches certain activity thresholds, we ask you to confirm your identity. The process involves uploading a government-issued ID — a national identity card works — along with a selfie if the system requests one. Your wallet name must
match the name on your tren99 account exactly; mismatches are the most common reason a withdrawal gets held. Verification protects against unauthorised access and keeps your balance secure. Once cleared, the check applies to future transactions as well.
- Prepare Your ID — Have your national identity card ready as a clear photo or scan. Make sure the name matches your tren99 account registration exactly.
- Upload in Account Settings — Go to Account Settings, find the Verification section, and upload the required document. The system confirms receipt immediately.
- Selfie Check if Required — Some accounts need a selfie alongside the ID to confirm liveness. Follow the on-screen prompt — it takes under a minute.
- Verification Confirmed — Once our team approves the submission, your account is marked verified and future withdrawals process without repeating the full check.